The Better Chennai Company (GCC) has launched a devoted WhatsApp Communication system to assist residents elevate queries and grievances on every day actions, this makes it the primary municipal physique in India to take action.
With a view to entry the companies, folks can merely ship a ‘Hello’ to GCC’s official WhatsApp account on +91-94999 33644, to boost issues and search options. The WhatsApp Communication system is at present out there in English and Tamil languages.
With this WhatsApp Communication system integration, GCC goals to facilitate immediate and efficient communication between the administration and the general public. This WhatsApp-based computerized grievance registration system will even make it doable for residents to trace the progress of registered grievances in real-time. It’ll additionally pave the way in which for the movement of data on necessary bulletins, updates, periodic occasions, helplines, and so forth. At an acceptable time, the service will even embrace vital data on vaccine rollout modalities in Chennai for beneficiaries.
Commenting on this initiative, Mr. G. Prakash IAS., Commissioner, Better Chennai Company stated, “We wish to all the time be on the forefront of all technological developments and supply a seamless communication system to our residents. Given the ever-present nature of the WhatsApp platform, exchanging data with residents has develop into extraordinarily handy and fast. We’ll proceed to construct such initiatives to serve our residents extra effectively and thank WhatsApp for his or her help in activating this modern citizen centric companies”.
Mr. Shivnath Thukral, Public Coverage Director, WhatsApp India stated, “Our affiliation with GCC displays our imaginative and prescient to assist promote and construct a extra related and conscious, Digital India. The pandemic has proven our reliance on digital instruments and leveraging expertise for governance has develop into much more vital. We’re delighted to be part of this initiative and are humbled that our platform can convey worth to the nation.”
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The GCC will even make the most of the WhatsApp Communication system to offer further citizen-centric companies such because the creation of delivery and demise certificates, well timed reminders on tax cost, and electoral companies.
