Amazon’s metrics assist hold sellers aligned with the corporate’s total mission of excellent service for all clients. However the strategy of managing and optimizing buyer suggestions, product opinions, and total vendor scores could be time-consuming.
Fortuitously, third-party software program platforms may help. On this put up, I’ll record 11 distributors that assist Amazon sellers handle buyer suggestions.
Suggestions Genius
Suggestions Genius permits Amazon sellers to routinely ship emails to clients to ask for suggestions and product and vendor opinions, as soon as their bundle has arrived. Value: Free to $250 monthly. 30-day free trial.
AMZShark
AMZShark is a sturdy Amazon vendor device to trace gross sales, discover new product niches, discover key phrases, and rather more. AMZShark offers sellers the flexibility to obtain automated emails when detrimental or impartial suggestions or overview is posted on their Amazon account. This permits sellers to react rapidly to the client, to resolve the problem. Value: First month is $10; $299 monthly afterward.
Sellics
Sellics claims to be “the all-in-one device for Amazon sellers.” For managing suggestions, sellers can use Sellics to (a) obtain rapid updates when opinions are posted, (b) prioritize opinions of their account by most damaging, and (c) reply to opinions immediately from their Sellics account. Value: $77 to $499 monthly; 14-day free trial.
FeedbackFive
FeedbackFive is targeted on serving to sellers handle their suggestions and opinions throughout all worldwide Amazon marketplaces. Utilizing FeedbackFive, sellers can (a) automate emails to clients asking for suggestions, (b) obtain alerts on all suggestions and opinions, (c) take away dangerous suggestions, and (d) flip optimistic suggestions into extra gross sales. Value: Free to $59.99 monthly.
BQool Suggestions Central
Obtainable to sellers on all worldwide Amazon marketplaces, BQool supplies instruments to (a) ship automated emails, (b) obtain automated updates for particular conditions, (c) overview your total suggestions and overview well being, and (d) solicit clients for extra gross sales. Value: $10 to $100 monthly. Free 30-day trial.
ZonGuru
ZonGuru is one other all-in-one Amazon device. The suggestions portion focuses on giving sellers the flexibility to automate emails to clients. When supply monitoring is prepared, ZonGuru sends a customized electronic mail. When the bundle arrives, it sends one other, asking for suggestions. Lastly, sellers can use ZonGuru to automate customized emails to their clients to create extra gross sales. Value: $35 to $119 monthly; 7-day free trial.
AMZAlert
AMZAlert is an Amazon vendor device for receiving updates on virtually something you’ll be able to consider. From detrimental overview monitoring to opinions being deleted to product score modifications, AMZAlert supplies Amazon sellers with the information to make good choices. Value: $35 to $200 monthly. Free 10-day trial.
My Vendor Pal
My Vendor Pal presents a novel characteristic that sends a textual content message to sellers as new product opinions and buyer suggestions arrives. Value: Free to $165 monthly; 7-day free trial.
AMZFinder
AMZFinder has two useful instruments. One permits sellers to observe opinions. The second offers sellers the flexibility to request suggestions. AMZFinder routinely matches product opinions with orders in order that the vendor can simply attain out to clients, to deal with dangerous opinions. Value: Free to $99 monthly.
AMZSuite
Included in AMZSuite is Suggestions Sentry, which compiles all buyer suggestions into one interface. Sellers can then create automated requests for detrimental and impartial opinions to be eliminated. Value: $79 monthly.
Overgrowth
Overgrowth’s intuitive electronic mail follow-up system permits sellers to succeed in out to clients for product opinions and suggestions. Sellers can obtain on the spot updates through electronic mail or textual content when opinions and suggestions happen. Value: $79 to $499 monthly; 14-day free trial.