Round two billion individuals use WhatsApp world wide, making it the preferred messaging software on the earth. Nonetheless, this Fb-owned platform shouldn’t be with out its personal share of troubles. One such bug usually seen on Android model of WhatsApp is chat backups getting caught at 100 per cent.
WhatsApp routinely backs up chat historical past at a delegated time day by day. It isn’t but clear why chat backups get caught, however it might probably result in undesirable headache for customers. This bug has been round for at the least one 12 months and might even result in lack of complete chat historical past. Nonetheless, a Reddit person has discovered repair to this troublesome situation, studies WABetaInfo.
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In keeping with the answer prompt by Redditor torojet, customers have to comply with the next steps to treatment frozen chat backups:
Step 1: Go to Google Drive and unlink your WhatsApp account. For this go to https://drive.google.com, log into your Google Account, then open Settings > Handle Apps > WhatsApp Messenger (or WhatsApp Enterprise) > Choices > Disconnect from Drive. You chat backups will probably be protected if they’re saved in your system.
Step 2: Uninstall WhatsApp out of your cellphone.
Step 3: Utilizing a file supervisor, go to “/person/Android/Media/com.whatsapp/WhatsApp/Databases”. Alternatively, you could find chat databases on “WhatsApp/Databases” or “/person/WhatsApp/Databases” if the above path doesn’t exist. Choose the latest entry within the folder and rename it to “msgstore.db”, leaving the .crypt extension unchanged. For instance, if the the extension reads “.crypt12″, then rename the file to “msgstore.db.crypt12″
Step 4: Set up WhatsApp once more in your cellphone and log in utilizing the identical cellphone quantity.
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Step 5: As soon as logged in, WhatsApp will attempt to discover the most recent database to revive the chat historical past. Since you could have unlinked WhatsApp from Google Drive, the appliance will use the native backup that you’ve renamed.
Step 6: As soon as the chat historical past is restored utilizing the native backup, you possibly can as soon as once more hyperlink your WhatsApp to Google Drive for saving chat historical past in future.
WhatsApp has additionally enabled end-to-end encryption for chat backups on beta customers on Android, and even rolled out the function for iOS beta customers in latest updates. Customers will get the choice to pick a password or 64-digit encryption key to guard their chat historical past from unauthorised entry. Watch out whereas utilizing this function, as WhatsApp will be unable to revive your chat backup if the password or encryption key’s misplaced.